ADILAH, Kurnia; SIBUEA, Siti Rahmah; ARFAH, Mahrani. Analisis Kepuasan Pelanggan dengan Metode Importance Performance Analysis (IPA) di UMKM Jajani Aja. Factory Jurnal Industri, Manajemen dan Rekayasa Sistem Industri, [S. l.], v. 2, n. 2, p. 69–78, 2024. DOI: 10.56211/factory.v2i2.412. Disponível em: https://jurnal.ilmubersama.com/index.php/factory/article/view/412. Acesso em: 25 may. 2026.