RAHMIANA, Rahmiana; SILAEN, Nazwa Rifa Sani; HUTAPEA, Sofina Br. Penerapan Total Quality Service untuk Meningkatkan Loyalitas Pelanggan di Industri Pariwisata. Factory Jurnal Industri, Manajemen dan Rekayasa Sistem Industri, [S. l.], v. 4, n. 2, p. 330–333, 2026. DOI: 10.56211/factory.v4i2.918. Disponível em: https://jurnal.ilmubersama.com/index.php/factory/article/view/918. Acesso em: 25 may. 2026.