Adilah, Kurnia, Siti Rahmah Sibuea, and Mahrani Arfah. 2024. “Analisis Kepuasan Pelanggan Dengan Metode Importance Performance Analysis (IPA) Di UMKM Jajani Aja”. Factory Jurnal Industri, Manajemen Dan Rekayasa Sistem Industri 2 (2):69-78. https://doi.org/10.56211/factory.v2i2.412.