Adilah, Kurnia, Siti Rahmah Sibuea, and Mahrani Arfah. “Analisis Kepuasan Pelanggan Dengan Metode Importance Performance Analysis (IPA) Di UMKM Jajani Aja”. Factory Jurnal Industri, Manajemen dan Rekayasa Sistem Industri 2, no. 2 (May 15, 2024): 69–78. Accessed May 25, 2026. https://jurnal.ilmubersama.com/index.php/factory/article/view/412.