Design of the HealthyQue Mobile Application for Hospital Registration Based on Android Using the Design Thinking Approach and UML Modeling

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Authors

  • Fajar Mahardika Politeknik Negeri Cilacap, Cilacap https://orcid.org/0000-0003-2775-7794
  • Rizki Ripai Politeknik Piksi Input Serang, Serang
  • Sony Veri Shandy Universitas Utpadaka Swastika, Tangerang
  • Fazar Sidik Politeknik Piksi Input Serang
  • Riki Aldi Pari Politeknik Piksi Input Serang, Serang
  • Kukuh Muhammad Politeknik Negeri Cilacap, Cilacap

DOI:

https://doi.org/10.56211/blendsains.v4i2.1287

Keywords:

HealthyQue; Design Thinking; UML; Mobile Application; Hospital Registration; Android

Abstract

The increasing number of patient visits to hospitals each year poses challenges in providing fast and efficient services, especially during the registration process. Conventional registration systems often cause long queues and patient discomfort. This study aims to design the HealthyQue mobile application as a digital solution for hospital registration based on the Android platform. The application development follows the Design Thinking approach through five stages: empathize, define, ideate, prototype, and test, to deeply explore user needs and behaviors. The results of this process are realized in the form of system modeling using Unified Modeling Language (UML), including use case diagrams, activity diagrams, sequence diagrams, and class diagrams to structurally depict the system's workflow and architecture. This application offers features such as online patient registration, doctor schedule checking, and real-time queue notifications. The implementation of HealthyQue is expected to improve hospital administrative efficiency, reduce patient waiting times, and enhance service quality. The design results demonstrate that the Design Thinking approach effectively produces solutions aligned with user needs, while UML modeling supports the system documentation in a technical and systematic manner.

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Author Biography

Fajar Mahardika,
Politeknik Negeri Cilacap, Cilacap

 

 

 

 

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Article History

Submitted: 2025-10-08
Published: 2025-10-30
Pages: 397-408

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How to Cite

Mahardika, F., Ripai, R., Shandy, S. V., Fazar Sidik, Pari, R. A., & Muhammad, K. (2025). Design of the HealthyQue Mobile Application for Hospital Registration Based on Android Using the Design Thinking Approach and UML Modeling. Blend Sains Jurnal Teknik, 4(2), 397–408. https://doi.org/10.56211/blendsains.v4i2.1287

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